Terms and Conditions
Effective Date July 28, 2025
Operator: Stories That Stir®, led by Monica Rosenfeld (“we,” “our,” or “Company”)
These Terms and Conditions govern your use of this website and all offerings, services, events, and experiences facilitated by Stories That Stir®. By accessing this site or engaging with any of our services, you agree to be legally bound by the terms outlined below. If you do not agree, please do not use this website or participate in any of our offerings.
Overview
Stories That Stir® is a storytelling and human connection platform founded by Monica Rosenfeld. We facilitate transformative live events, corporate workshops, coaching sessions, and storytelling programs that empower individuals to speak and live with courage, authenticity, and impact. This website serves as the digital home of our offerings and is available for public access, subject to the terms outlined here.
These Terms apply to all users of the site, including but not limited to visitors, ticket holders, storytellers, coaching clients, and workshop participants. By using this site or participating in any Stories That Stir® experience, you agree to these Terms in full.
Eligibility and Use
To use this website or purchase a service, you must be at least 18 years old or have parental consent. By using this site, you confirm that all information you provide is accurate and that you are accessing the site in a lawful and respectful manner. You agree not to misuse the site, interfere with its functioning, access it using automated tools, or attempt to duplicate or steal its content.
We reserve the right to deny access to any user who breaches these terms or misuses the website or our services in any way.
Services and Offerings
Stories That Stir® provides a range of services, including but not limited to live events, storytelling coaching, keynote speaking, digital programs, online workshops, podcast features, and community activations. Our offerings are designed to support growth, visibility, empowerment, and human connection through storytelling.
All services are offered in good faith and intended to provide transformational experiences. However, these services are not therapeutic or medical in nature and should not be used as a substitute for psychological or professional care.
Booking and Payment
All bookings for events, sessions, or programs must be made through our website or an approved third-party platform. Payment is required in full at the time of booking unless an alternative arrangement has been confirmed in writing. Your booking will be confirmed only once payment is received.
We accept payment through secure gateways such as Stripe or other authorized processors. By making a purchase, you authorize us to charge your selected payment method. If you are participating in a coaching program or private service with a payment plan, you agree to complete all scheduled payments even if you choose to stop participating. Failure to meet payment obligations may result in the suspension of access or legal recovery of unpaid fees.
Refund and Cancellation Policy
Due to the limited capacity and preparation required for our services, all purchases are final. We do not offer refunds for change of mind, missed sessions, or non-attendance.
If a live event or service is cancelled by Stories That Stir®, you will be notified as soon as possible and provided either a full refund or a transfer to a rescheduled date. If you are unable to attend an event and give at least seventy-two hours' notice, we may—at our sole discretion—offer a transfer or credit toward a future event. This is not guaranteed.
No refunds will be given for coaching sessions, programs, or events once they have commenced, including if you choose not to complete them.
Intellectual Property
All content shared through this website, within our programs, or at our events is the sole property of Stories That Stir® and Monica Rosenfeld, unless otherwise stated. This includes text, graphics, audio, video, coaching materials, course content, slides, event recordings, branding, logos, and processes.
You may not copy, distribute, record, teach, modify, or publicly share any part of our content without prior written consent. Participation in our services grants you a limited, non-transferable license to use the materials for your personal development only. Any unauthorized use of our intellectual property will result in legal action.
Storyteller Contributions and Media Use
If you participate in a Stories That Stir® event as a storyteller, podcast guest, or featured speaker, you grant us permission to photograph, record, and publicly share your contribution unless otherwise agreed in writing. Your story may be featured on our website, social media, email campaigns, or in promotional materials.
You may request limited usage or withdrawal of specific media content by contacting us in writing. While we will make every effort to honor your request, removal is not guaranteed once materials have been widely distributed or published.
Client Conduct and Community Standards
Our events and coaching containers are built on trust, vulnerability, and mutual respect. You agree to participate with integrity, kindness, and professionalism. Disruptive, disrespectful, or harmful behavior will not be tolerated.
We reserve the right to remove any participant from an event, session, or community if their behavior violates our standards or makes others feel unsafe. This removal may occur without refund.
You also agree to respect the confidentiality of other participants and not share stories, conversations, or personal experiences shared by others in our spaces, unless you have explicit permission to do so.
Confidentiality and Safe Participation
Any personal information or stories you share during a coaching session or group event will be held in confidence and treated with care. Group spaces are designed to be safe and sacred, and you are encouraged to share only what feels appropriate for your level of comfort.
While we hold a high standard of confidentiality, please note that if we believe there is risk of harm to you or others, we may be legally or ethically required to disclose relevant information to appropriate authorities.
Limitation of Liability
Stories That Stir® and Monica Rosenfeld are not liable for any direct or indirect loss, emotional reaction, injury, or damage arising from your use of the website or participation in any service. You acknowledge that your results and experiences are dependent on your own level of engagement, readiness, and willingness to take responsibility for your actions.
You agree to indemnify and hold harmless Stories That Stir®, its directors, team members, and contractors from any claims, costs, or liabilities resulting from your participation in our programs or use of this website.
External Links and Third-Party Tools
This website may contain links to third-party websites or tools, such as Zoom, Eventbrite, Stripe, social media platforms, or podcast directories. We are not responsible for the content, performance, or privacy practices of those third parties. Your engagement with external sites is at your own risk and subject to their individual terms and policies.
Modifications to These Terms
We reserve the right to update or change these Terms & Conditions at any time. Updates will be posted on this page with a revised effective date. It is your responsibility to review the Terms periodically. Your continued use of the site or participation in services indicates your acceptance of any updates.
Governing Law
These Terms shall be governed by the laws of New South Wales, Australia. Any legal disputes arising out of your use of this website or engagement with our services shall be resolved exclusively within the jurisdiction of New South Wales courts.
Contact
If you have any questions about these Terms & Conditions, your rights as a participant, or would like to request removal of testimonial or media content, please contact:
Monica Rosenfeld
Stories That Stir®
Email: monica@storiesthatstir.com