Privacy Policy
Effective Date: July 28, 2025
This Privacy Policy outlines how Stories That Stir® collects, uses, stores, and protects your personal information when you visit our website, attend our events, or engage with any of our services. By using this website or participating in our programs, you consent to the practices described below.
Who We Are
Stories That Stir® is an Australian-based company founded by Monica Rosenfeld. We host transformational storytelling events, speaker coaching programs, and public workshops designed to foster connection, courage, and community through the power of personal storytelling. As part of our services, we collect personal data from clients, event attendees, website visitors, and contributors for administrative, promotional, and service delivery purposes.
What Information We Collect
We may collect personal information that you voluntarily provide to us through contact forms, event registrations, email opt-ins, surveys, or purchases. This information may include your full name, email address, phone number, billing address, company name, occupation, and any additional details you share with us as part of a coaching session, event participation, or story submission.
We may also collect technical data when you interact with our website. This may include your IP address, device type, browser information, pages visited, time spent on the site, referral sources, and other analytical data that helps us understand how our audience engages with our content. This information is collected via standard cookies and tracking tools used across the internet.
How We Use Your Information
We use your personal information to deliver the service or event you’ve requested, to communicate with you about your booking or program, and to keep you updated on future events, coaching opportunities, or offers if you have opted in. Your information may be used to process payments, respond to inquiries, send appointment reminders, or distribute event details and digital resources.
We also use non-identifiable visitor data to improve our website functionality, analyze audience engagement, and track the performance of our content, advertising, and social media outreach. We will only use your personal information for the purpose for which it was collected and will not use it for any unrelated purpose without your consent.
Storage and Protection of Data
Your data is stored securely in cloud-based platforms protected by passwords, encryption, and restricted access. We take all reasonable steps to safeguard your information against loss, misuse, unauthorized access, or disclosure. Access to your personal information is limited to team members, contractors, or third-party providers who require it for service delivery and are bound by confidentiality.
We do not store your payment details on our website or servers. All financial transactions are processed through secure third-party platforms such as Stripe or PayPal.
Third-Party Services
We may share limited data with trusted third-party services that assist us in running our business. These services may include email marketing platforms, scheduling tools, payment processors, video conferencing platforms, analytics services, or website hosting providers.
Examples of platforms we may use include MailerLite, Calendly, Stripe, Zoom, and Google Analytics. These third parties have their own privacy policies, and your use of those services is also governed by their terms. We will never sell or rent your information to third parties for any reason.
Testimonials, Photos, and Story Contributions
If you submit a testimonial, appear in a recorded event, or share a story on our stage, podcast, or website, you grant Stories That Stir® permission to use your name, image, voice, or testimonial for promotional purposes unless otherwise requested. This may include use on our website, social media, email newsletters, and in marketing campaigns.
If you prefer to remain anonymous or wish to revoke your media consent, you may contact us in writing at any time. While we will do our best to accommodate your request, we cannot guarantee the removal of content already published or widely distributed.
Confidentiality of Coaching and Private Sessions
If you are a private coaching client or participant in a group coaching container, any personal or sensitive information you share will be held in confidence. Your sessions are conducted in a safe and private space, and your stories will not be shared outside the session unless required by law or you give explicit written permission.
However, please note that confidentiality cannot be guaranteed in group settings if other participants fail to uphold the group’s standards. We encourage all group members to respect each other’s vulnerability and privacy.
Email Communication and Consent
If you subscribe to our email list, download a free resource, or opt into a waitlist or masterclass, you may receive emails from us. These may include event invitations, storytelling tips, inspirational content, updates about our services, or reminders about upcoming opportunities. You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any email or by contacting us directly.
Your contact information will never be shared with other mailing lists or third parties for marketing purposes without your permission.
Cookies and Analytics
Our website uses cookies and other tracking tools to collect anonymous usage data and enhance your browsing experience. Cookies help us remember your preferences, improve site performance, and analyze how our visitors use the site. You may disable cookies through your browser settings at any time, although this may impact the functionality of the website.
We also use Google Analytics and similar tools to track visitor behavior and site metrics. This information is used only for internal purposes and is not linked to your identity.
Your Rights and Access
You have the right to access, update, or delete any personal information we hold about you. You may request a copy of your data, correct inaccuracies, withdraw your consent, or ask that we permanently delete your information. If you would like to exercise any of these rights, please contact us at the email address listed below. We will respond to your request within a reasonable timeframe, subject to any legal obligations we must fulfill.
Children’s Privacy
This website and our services are not intended for children under the age of 13. We do not knowingly collect or store personal information from children. If we become aware that we have collected data from a minor without parental consent, we will delete it promptly.
Changes to This Policy
We reserve the right to modify this Privacy Policy at any time to reflect changes in legal requirements, business practices, or service offerings. Any updates will be posted on this page with a new effective date. Your continued use of this site after changes have been posted constitutes your acceptance of the updated terms.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, you may contact:
Monica Rosenfeld
Stories That Stir®
Email: monica@storiesthatstir.com